Shut-up and listen!

It’s time that all education “experts” just shut-up and listen. ¬†Too much talk, too much hubris, too many ideas and not nearly enough listening plague progress in education. New ideas from researchers and thinkers are valuable. The problem is not with the creators or interpreters of knowledge but rather with those in public education who are responsible for putting ideas into action.

@SEFleadTCDSB pointed me in the direction of this TEDx talk from Ernesto Sirolli; more than 15 minutes long but WELL worth the time commitment.

If we want change, we have to listen. We have to think like designers and less like consultants. Designers ooze empathy. They first seek to authentically understand the user’s particular problem. Solutions are grown and adapted according to circumstance. They are not forced solutions based on “best practice”. Consultants push canned solutions to nebulous and generalized circumstance. Their type of ABC’s is more akin to the sales version of “Always Be Closing”. Selling ideas trumps growing a meaningful program.

Sirolli’s talk teaches us the power of listening. Assuming the role of expert, precludes one from immersing in context and situation. There are certain universal truths in education but they only work if we are sensitive to time, need and context. Force feeding an idea doesn’t just get you nowhere, it sets the process further back.

Toyota has a good saying, if you want understand problems of practice, “Go to the Gemba” or the factory floor – the source. If we want to affect meaningful change, it’s time to shut-up and listen.